Thank you for shopping at flairit.com. We fully recognize our responsibility to protect your customer information and its confidential nature. We have done our best to ensure the privacy and security of your transactions with us. Your credit card number and other personal data will be treated with the highest standards of safety, security features, and confidentiality.
Protecting your order information is a priority. We utilize SSL (Secure Sockets Layer) to ensure safe, secure transactions. With SSL information sent via the Internet is encrypted, and can be trusted to arrive privately and unaltered. We believe this element provides the most effective way to ensure that your order information is protected while offering a very secure shopping environment.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We do not transfer credit card numbers via email, and ask that in any email correspondence with us you refrain from doing so as well. If you have any concerns about ordering electronically, please call 1-800-842-2543 to place your order over the phone.
YOUR PRIVACY ONLINE:
We are committed to ensuring your privacy when you shop online with flairit.com. In an effect to improve the online shopping experience at flairit.com, we do gather information about our visitor’s shopping behavior, but we maintain sole ownership over this information and do not share, sell or rent our findings to third parties.
PLACING AN ORDER ONLINE:
When you place an order online at flairit.com, we request the information we need to complete your order. This information includes your full name, billing address, shipping address, telephone number, email address and credit card number, expiration date and CVV code.
The information you provide will be used to process your order and improve your shopping experience. Once you have placed an order with us, we will verify with your credit card company that your credit card is valid and send you an email message that confirms your order. An email will be sent to you direct from UPS detailing the date shipped and the tracking number. We NEVER share or sell our customer’s email addresses or telephone numbers for marketing purposes.
All items may be returned to flairit.com for a refund within 30 days of delivery. If you received the wrong item or the item is damaged or defective you will also be refunded the outgoing shipping charge and we will cover the cost of the return shipping charge to the warehouse. All other items may be returned, at your expense, and upon receipt of item a refund will be given for the amount of the item only, not shipping. THERE ARE NO REFUNDS AFTER 30 DAYS.
PROCEDURE FOR RETURNS:
In the event of an incorrect item received, or a defective item, please rebox the item and insert your packing slip (located on the outside of the box) inside the box and indicate either “refund request” or “exchange for correct product” on the slip and retape box. Notify us at 800-842-2543 when the box is ready to be picked up. We will issue an electronic call tag through UPS and they will pick up the box within 1-3 business days at the address it was delivered. Your only responsibility is to make the parcel available for pickup. Once received in the warehouse, we will issue the refund or exchange per your instructions.
For all other refunds follow the above procedure to rebox and mail it back to the address on the packing slip at your convenience. Once received in the warehouse we will issue a refund for the cost of the item only.
All orders are shipped via UPS Ground within 2 days of the order date, EXCEPT, orders specified as expedited shipping. Oversized items such as tubing coils, etc., are shipped via Federal Express Freight. These oversized items are designated with a statement that buyer must call us for the shipping amount. Federal Express will contact buyer directly to arrange a date and time for delivery of the product once it leaves our warehouse.
The shipping amount is determined by the weight, dimensional weight and destination zipcode of the package.
All items are shipped out of our warehouse facility located in Muskogee, Oklahoma and or Elkhart, Indiana. Delivery times for destination are based on the UPS zone chart.
Flair-It creates and controls this Site from its office in Muskogee, Oklahoma, and if your order is accepted, it will be accepted in Oklahoma.
AGE OF USERS:
This Site should not be used by children under age 13 unless with permission and supervision of a parent or guardian. We do not knowingly collect personal information on this Site from or about children. Only adults and children over 13 may order from us on our Web Site.
Prices and availability of products are subject to change without notice. Our goal is to provide only up-to-date and accurate information to our customers. But mistakes happen and occasionally product descriptions on flairit.com may contain typographical errors, inaccuracies, or omissions concerning product specifications, prices or availability, and product photos may sometimes depict a different product version than the one we will ship. We reserve the right to correct and update information on our Site at any time, without notice. We also reserve the right to revoke any offer that contains an error, or for a product that is not available, at any time prior to shipment, including after you have submitted an order and whether or not the order has been confirmed and your credit card charged. In that event, we will reverse any applicable charges that have been made to your credit card, and if the product is or will be available will attempt to contact you concerning the mistake to receive your instructions as to whether you wish to purchase on the basis of the corrected information. If you believe a product that we ship you is not as described, you may return it to us under our Return Policy.
PAYMENT FOR ORDERS:
We accept Visa, Mastercard, American Express and Discover card numbers in payment of orders. Although your order is placed through www.flairit.com, the charge on your credit card statement will reflect payment to Flair-It.
Generally, we do not charge your credit card until we ship your order. If all ordered items are not currently available, we will ship what we have and charge you only for what we have shipped. Some of our items may be drop-shipped by the manufacturer. In that case, we will charge your card when the manufacturer notifies us that it has shipped the item. As a result, a single order may result in multiple charges to your account. However, your total shipping charges will not exceed the charges you would have paid, if all items had been shipped at once.
ORDER ACCEPTANCE AND CONFIRMATION:
Your orders are only accepted by shipment of the item(s). Your receipt of an electronic or other form or order confirmation does not create a contract to sell you the product. Flairit.com reserves the right to accept or decline your order for any reason prior to shipment.
RETURNS AND EXCHANGES:
Each shipment will arrive with a packing slip that makes returns and exchanges easy if you are not satisfied with what you ordered. See Returns Policy.
SITE CONTENT AND USE RESTRICTIONS:
We or our suppliers own copyrights in all of the written, visual and oral information published on our Site, the design and graphical user interface of our Site, and the software that operates the Site. We give you permission to display, download and print in hard copy pages of our website, but only for your personal and non-commercial shopping use. No other copying of our Site or its Content is permitted without our prior consent.
THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FLAIR-IT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLAIR-IT DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LEGGETT SUPPLY DOES NOT WARRANTY OR MAKE ANY RESPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
INDEMNITY AND LIMITATION OF LIABILITY:
You agree to indemnify and hold Flair-It. (and it’s officers, directors, employees, agents and representatives) harmless against all claims, liabilities, losses, penalties, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these Terms and Conditions of Use.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL FLAIR-IT. BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF FLAIR-IT, INC. OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL FLAIR-IT, INC.’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.
These terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Muskogee County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.
The above terms and policies may be subject to change; the result of any change will be reflected on these pages. JANUARY 1, 2018.